LoveinRoom

Frequently asked questions

Everything we get asked, plain and simple.

We sorted the questions we hear most into two sections, one for travellers, one for hosts. If yours is not here, write to us; it might join the list.

For travellers

For those looking for a love room.

What is a love room?
A love room is a private room or suite designed for two, often with a hot tub, careful styling, and a high level of comfort. Unlike a standard hotel room, it is built as an intimate pause, sometimes rented by the night, sometimes by the day (day-use).
Who can browse the site? Is there a minimum age?
The site is intended for an adult audience. The lodgings listed are private rooms and suites for adult use (a stay for two). Visitors are presumed to be at least 18 years old, or to have the consent of their legal guardian.
How do I book?
It depends on the love room. When the host has enabled online booking, you book and pay directly on Love in Room, in a few clicks and securely (payment handled by our provider Stripe). For other venues, the listing links to the host's own booking channel (their website or a third-party platform) and you book directly with them. Either way, Love in Room takes no commission on your stay.
What if I disagree with a host?
The rental contract remains between you and the host. For a booking made online on Love in Room, our customer service can step in: suspend the payout to the host, seek an amicable solution and, depending on the cancellation policy, issue a refund. You may also refer the matter free of charge to the consumer mediator (see the General Booking Terms). For a booking made off-platform, contact the host directly; and if a host breaches our terms, we remove their listing after review.
Do you take a commission on what I pay?
No, never. Hosts subscribe monthly to appear on the platform. What you pay the host stays with the host: that is the only way we keep our selection honest.
Is the site safe for my payment data?
For an online booking, payment is handled by our provider Stripe (PCI-DSS Level 1 certified): no card details are stored by Love in Room. For a booking made directly with the host (off-platform), you pay on their own system. On the host side, the subscription is also paid via Stripe.
Do you sell my data to third parties?
No. No reselling, no ad brokerage. Our privacy policy lists the rare cases where a piece of data transits through a processor (email delivery, hosting, host subscription payment), never with a commercial transfer.
Are the listings verified?
Yes. Before going live, the team reviews the description, checks that the photos match the listing, and makes sure the announced amenities fit the category. Listings that look doubtful do not get through.
Where do listings come from when the host did not approve them initially?
From public sources accessible to anyone (official hotel sites, mainstream booking platforms). Any host can claim their listing (and take control of the photos, description, and link) or request a plain removal, processed within 72 hours.
Are your descriptions written by AI?
For listings that have not been claimed by their host yet, partly yes. We use an AI model to produce a first draft from public information, then a member of the team rewrites it so it sounds right. For claimed listings, the host writes the text. When a listing has been generated and not yet reviewed, we display a “preliminary description” marker on it.
Do you offer day-use stays?
Yes, many addresses offer a day-use option (late-morning arrival, early-evening departure). It is ideal for a pause for two without committing a full night. The "Day-use" filter sits directly in the search.
I spotted a broken link or a mistake on a listing, what should I do?
Write to [email protected] with the URL. We usually fix it the same day. Fraud reports and suspicious listings are handled in priority.

For hosts

For love room owners and property managers.

How do I publish my listing?
If your property is not listed yet, create a partner account and follow the publishing flow (info, photos, amenities, booking link). The team reviews every listing before it goes live. Allow 24 to 48 hours.
How much does it cost?
The Freemium plan is free (listing ranked last, no online booking). Standard costs €14.90 per month and includes 2 love rooms; Premium, at €19.90 per month, has no limit. Beyond your included love rooms, count €1.99 per month per love room. Full breakdown lives on the Pricing page.
I was listed without my approval, how do I claim my listing?
Claiming is free, and the listing remains editable before any commitment. Write to [email protected] from the property's official email, with the listing URL. If you prefer a plain removal, we process it within 72 hours.
How do I cancel my subscription?
From your partner area, cancellation is two clicks away. The subscription ends at the next billing date, no fees. No minimum commitment, except for the annual plan, which is paid up front.
Is there a minimum commitment period?
No on the monthly plan (cancel any time, end at the next billing date). The annual plan is paid up front for 12 months, with no silent auto-renewal: a reminder email is sent 30 days before the renewal date so you can confirm or stop.
What happens if I temporarily suspend my subscription?
There is no active “pause” mode. You can cancel the subscription (your listing stays in the database, hidden from the site), then reactivate it later from your account: the listing comes back online after a quick re-review by the team.
Do my photos stay my property?
Yes. You grant us a limited usage licence for display on Love in Room and editorial promotion (social media, newsletter). Your photos are never resold, never reused outside that scope, never handed to a third party.
Do your AI-generated descriptions comply with the EU AI Act?
Yes. The model is used to produce a non-decisional textual draft from public professional information. No significant automated decision is made (listing approval, moderation, account access are always human decisions). Each AI description is reviewed by the team before publication, and the host can replace it at any time after claiming the listing.
Do you take a commission on my bookings?
No, never. You keep 100% of the revenue generated by travellers coming from Love in Room and paid by bank card. Our income is the subscription. Sole exception, stated plainly: the portion of a stay paid with a Love in Room gift card carries a 10% commission, which remunerates the sale of the card.
Can I be featured?
Yes, through paid feature slots: homepage, category, region, department, or premium city pages. Each slot has a limited inventory and is billed quarterly. Full pricing on the Pricing page.
Do you track outbound links to my site?
No. No affiliation parameter is added to outbound links: no aid=, no Airbnb code, nothing. It is a structural commitment, not an option.